How can we help?
Guides, troubleshooting, and direct support channels for FamFish 1.0 and the EleaFish platform.
Application & Technical Support
Assistance with accounts, Health Connect syncing, bug reports, and data deletion requests:
support@eleafish.comGeneral & Partnership Inquiries
For media inquiries, collaborations, and general questions regarding EleaFish and Emi & Lili:
contact@eleafish.comAccount & Login
FamFish uses Supabase Auth (email + password). If you forget your password, use the 'Forgot Password' link on the sign-in screen to receive a secure reset link. Account deletion can be managed directly in Profile → Settings → Account & Security.
Family & Invitations
Create a family or join via invitation link, code, or QR code. An adult family administrator (18+) oversees family members. Minors can join upon adult administrator approval.
Calendar, Tasks & Projects
Organize household schedules, assign color codes to members, set recurring chores, track habit streaks, and convert chat messages directly into calendar events, projects, or tasks.
Health Connect Integration
Android Health Connect integration is optional and read-only (12 supported categories). FamFish has no WRITE permissions. To modify permissions, open Android Settings → Security & Privacy → Health Connect → FamFish.
Notifications & Alerts
FamFish uses Firebase Cloud Messaging for event reminders, chore deadlines, and family chat messages. Manage notification preferences in app settings or Android system settings.
Premium & Subscriptions
Subscriptions are processed via Google Play In-App Billing and synced via RevenueCat. Subscriptions can be managed or cancelled at any time through Google Play Subscriptions settings.
Privacy & Data Protection
We do not sell advertising data. Your family data is isolated with row-level security. Read our full Privacy Policy (/privacy) and Terms of Service (/terms).
Account Deletion
Self-service account deletion is available in app settings with a 14-day cancellation grace period. Read full details on our Account Deletion Guide (/account-deletion).